Contact
Write to us.
We're a small team. Every message gets read by a person, usually within a business day. If your issue is time-sensitive, use the path that fits.
General support
Questions about the product, feature requests, account help, or anything that isn't billing or safety. If you're not sure which one fits, start here.
hello@rallykin.comResponse within 1 business day
Safety concerns
A post or user that feels harmful, or something in the community that isn't being handled. We read safety messages first. If someone is in immediate danger, call 988 or 911 before emailing us.
safety@rallykin.comResponse within hours, not days
Billing and subscriptions
Questions about Premium, refunds, payment issues, or anything involving money. You can also cancel or update your card from inside the app on your account page.
billing@rallykin.comResponse within 1 business day
Or use the form.
If you'd rather not deal with email clients, leave a message here and we'll reply to the email you provide.